Upgrade to JrTrack 2
Ready to upgrade your first-generation JrTrack to the the all-new JrTrack 2?
By upgrading and returning your existing device, you can save and help protect the environment. We're committed to taking care of our customers and the world we share! Just following the simple steps below:
Order your JrTrack 2
JrTrack 2 is available now! Grab yours here.
Contact Customer Support
Contact our friendly COSMO customer support team via email to initiate
the upgrade process:
Email: upgrade@cosmotogether.com
Provide your existing JrTrack's phone number & IMEI number (on back of device)
Customer support will email you a free shipping label that you can use to return your old JrTrack
Send in your old device
Send back your old(but functional*) JrTrack using the emailed free shipping label from customer support.
It's as easy as that! We'll take care of safe disposal to keep our planet happy.
Get Rewarded!
Once we receive your old JrTrack, we will automatically issue a 50% credit on 1 month of service & data during your next cycle.