Nothing for the watch or the service. $0.00. We save your card and schedule the day-30 charge so you can see it coming. If you add accessories or Cosmo Care at checkout, those are charged today, since they are yours to keep either way.

Once, on day 30. It is itemized so you can see exactly what it covers: the JrTrack 5 SE at $64.99, a one-time $14.99 activation fee, and your first month of membership at $19.99. That is $99.97 total. We send reminders on days 23, 27, and 29 first.

A true free trial. You are not paying for the watch or the service and then asking for it back. Nothing is charged for either until day 30, so if you cancel in time there is no refund to wait on.

In the parent portal, any time before day 30. No phone call and no retention script. We clear the pending charge and email you a prepaid return label.

Yes. Send it back with the prepaid label within 14 days of cancelling. Return shipping is free, and you are charged nothing.

No. After the trial the membership is month to month at $19.99 and you can cancel any time. There is no multi-year agreement and no early termination fee.

Unlimited talk, text, and data on approved contacts, 24/7 HaloGPS tracking, the full Cosmo parent app including Routines and School-Fi, and support. Calling works in the US, Canada, and Mexico. There is nothing else to buy to make the watch work.

No. The watch has its own number and its own cellular service through the Cosmo membership. Your child does not need a phone, and you do not need to add a line to your existing carrier plan. You just need a phone of your own to run the parent app.

Both ways. Free to you, and a prepaid label if you send it back.

School-Fi is Cosmo's school intelligence capability. It powers School Routines in the Cosmo app, so JrTrack automatically becomes distraction-free when your child is on a school campus, with no daily settings to manage.

Traditional school modes rely on static, time-based settings that are unaware of unplanned schedule changes. School-Fi is powered by school-campus recognition, so the watch is designed to be on when it should be and quiet when it should be.

JrTrack 5 SE features the same great hardware, with a brand new, fully-updated app experience. The JT5 SE runs on Cosmo's all-new parent platform, giving you a completely rebuilt parent experience, including new features like Routines and School-Fi, updated settings and account management, and so much more!

JrTrack 5 users can update their watch firmware to access the latest and greatest on the new Cosmo app. This update will be made available on a rolling basis to all JrTrack 5 users starting mid July. JrTrack 4 and earlier devices are not currently compatible with the new Cosmo app.

The JT5 SE kids smart watch is built for children ages 6-12. It's thoughtfully designed to grow with your child, starting with the basics, and giving parents the option to unlock more features as kids ready.

JrTrack 5 SE is built for kid adventures! It has a durable IP68 certification to resist dust, dirt, sweat, and water up to 1.5 meters (5 feet). While JT5 SE is more durable than ever, we still recommend avoiding full submersion from swimming, bathing, etc. to ensure best long-term performance.

Yes! JrTrack 5 SE is a real first phone for kids, with its own eSIM and phone number for calling and text messaging. Your paid Cosmo Membership activates your watch with reliable service on our Cosmo Mobile network with unlimited talk, text, and data.

The child does not need a smartphone. JrTrack 5 SE is a standalone cellular kids smart watch with its own phone number and mobile connection. A parent or guardian does need a compatible iPhone or Android smartphone to install the Cosmo app, activate the watch, approve contacts, view location information, and manage parental controls.

Yes! You'll need a Cosmo Membership to activate your watch's eSIM for wireless 4G LTE connection and access to all the great Cosmo features. Once your watch is activated, it can also connect to WiFi.

JT5 SE comes with the latest eSIM technology for reliable coverage that is only compatible with COSMO Mobile service plans. This SIM operates flexibly across major network towers to ensure you've got the best coverage. You cannot add your own SIM card to JrTrack 5 SE or add a Cosmo watch to another carrier plan. You can easily activate cellular service via the Cosmo app or Activate page. Cosmo offers flexible, no-contract plans as well as prepaid plans starting at just $9.99/mo equivalent.

A Cosmo Membership plan activates your watch with unlimited talk, text, and data and provides full access to the Cosmo app and features like School-Fi, Routines, real-time 24/7 GPS tracking and more. Cosmo watches operate exclusively on Cosmo Mobile, our family-safe network built for reliable coverage for your child. Activation is easy right out of the box through your Cosmo app! We offer four different standard options for flexibility and savings to meet any family's needs: Try it out - $19.99/mo (no contract, upgrade plans to save anytime!), 6 Month Membership - $14.99/mo equivalent ($89.94 total), 1 Year Plan Membership - $12.99/mo equivalent ($155.88 total), 2 Year Membership - $9.99/mo equivalent ($239.76 total). All new lines require a one-time low cost $14.99 activation fee. Prices are listed in USD only and will adjust to CAD costs at the time of payment.

JrTrack 5 SE comes with advanced FlexSIM technology for flexible coverage across most major network towers, including AT&T and US Cellular. Check noted maps for coverage in your area. US, CAN, MEX: Cosmo Mobile includes calling coverage across North America!

Yes! With JT5 SE, parents have all the essential tools to parent the way they know best. That includes: Parent Insights Dashboard: See basic device usage data and text message conversation transcripts in one simple dashboard, Contact approvals: Only contacts approved by parents can reach your child's watch, Daily app time limits: Set individual daily time limits on apps in the Cosmo App Station, Focus Mode settings: Flexibly set how and when your child's device is locked to prevent distractions.

Absolutely, JT5 SE is the only kids smart watch built with school device policies in mind. Here are two ways JT5 SE is the best school-ready connection option for kids: School-Fi: With School-Fi, you can automatically put the watch into a distraction-free mode during school hours when your child is on campus. You can also set the level of restriction that fits best for you and your child. School Clip: JT5 SE doubles as a clip. Wear it, clip it, you decide. Perfect for clipping to a backpack for "away for the day" school policies.

With JrTrack 5 SE, parents have access to the all-new App Station [BETA]. This is where parents can review and choose from a growing library of kid-safe apps. As of now, the following apps are available: Music (Spotify, Spotify Kids, iHeartRadio), Puzzle games (2048, Flappy Bot, Swip3), Health & Wellness (Calm, GoNoodle, Action Hero), Productivity (Simple Checklist), Learning (The Week Junior, Word of the Day). Other standard apps on JT5 SE include weather, calculator, activity tracking, camera, wallpapers, stopwatch, alarms, and more!

Yes! JT5 SE is the #1 kids GPS tracking watch and the only one equipped with precision HaloGPS and real-time Active Tracking. Enable Active Tracking with the touch of a button to receive rapid location refreshes every 10-15 seconds to see your child's moving location in real time. That's peace of mind!

Safety is at the core of JT5 SE. Only Cosmo offers SafeCORE which is a four-front set of safety features to make sure your child has the best protection right on their wrist: Safe zone location alerts: Set custom GPS geofence zones and receive check-in alerts when your child enters or leaves, 911 Calling (optional): JrTrack watches are equipped with 911 calling capabilities which can be toggled on/off by parents in the settings, SOS Mode: Children can quickly and discreetly notify their primary contact by double tapping the power button on their JrTrack, Trusted Contact List: JrTrack is fire-walled against unknown numbers to keep your child protected. Only parent/guardian approved contacts are allowed through.

Yes. Unlike many other kids smartwatches, JT5 SE has a photo & video camera, as well as important safety features and parent-approved contacts. That means more moments captured and more ways to safely share memories together!

JrTrack 5 SE has a front-facing camera for taking pictures and recording video. Kids can send pictures & videos to any parent-approved contacts via messages. However, JT5 SE does not support video calling.

There are a lot of factors, like your child's age, maturity, school rules, and communication needs. But generally, the most important features to compare include: Reliable calling and texting, Accurate GPS tracking, SafeZone or geofencing alerts, Parent-approved contacts, Strong parental controls, School or focus settings, SOS and emergency options, Cellular coverage, Water and dust resistance, 24 hr Battery life, Total device and membership cost, Limits/blockers on social media & internet. JrTrack 5 SE combines these core communication, location, and parental-control features in a standalone kids phone watch designed for children ages 6-12.