We're sorry to see you go! If you have any questions or concerns about your COSMO service, please don't hesitate to reach out to our friendly customer service team at or call 877.215.4741 all days 9AM-6PM EST/EDT.

To cancel your JrTrack 1 subscription, please contact customer service so we can process your cancellation.

To cancel your JrTrack 2 service through COSMO Connect, please visit and log in using the same email address you used to set up your COSMO Connect account. Once you've logged in, you will be able to view your existing plan(s). If you wish to cancel, simply select the applicable plan and tap "Cancel" at the bottom of the page.