THREE EASY STEPS
How it works
Activate
Download App
Pair
STEP ONE
Activate Your Plan
Unbox your watch, charging cable & quick start guide! Then purchase your Cosmo Mobile Membership service plan by clicking “Activate”.
Tip: After activating your plan, your watch may need to complete a software update before it's ready to use.
STEP TWO
Download the app
Available on iOS & Android — this is your hub.
STEP THREE
Pair your JrTrack
Follow the in-app prompts to complete setup in under 5 minutes.
Activate now →What Our Membership includes
Unlimited everything – Talk, text, and data to keep you connected with calling coverage across the US, Canada, and Mexico.
Features parents love – 24/7 GPS tracking, parental controls, optional apps, and more!
Cosmo's guarantee – Love it or your money back within 30 days, plus a 3 year extended warranty and free 2- year upgrades.
Unlimited everything – Talk, text, and data to keep you connected with calling coverage across the US, Canada, and Mexico.
Features parents love – 24/7 GPS tracking, parental controls, optional apps, and more!
Cosmo's guarantee – Love it or your money back within 30 days, plus a 3 year extended warranty and free 2- year upgrades.
Get your kids started with their new watch
Get the most out of your new watch
Upgrade your kids watch with new accessories
Check out our latest collection of watch bands, cases, charging stand, and more.
Shop now →Still have questions?
You'll activate your watch's SIM card by purchasing a Cosmo Mobile service plan with unlimited talk, text, and data.
Activation generally takes just a few minutes, but data connection could take up to an hour after you complete the activation process. Please be sure to check your inbox for an email from support@cosmotogether.com confirming your activation and giving you your phone number.
Each JrTrack watch requires it's own separate line/activation. You’ll activate one device at a time. Once you’ve activated the first watch, you’ll see the option to activate another watch.
Every Cosmo Mobile membership includes:
> Unlimited talk, text, and data
> Mission Control parent app access
> All JrTrack features including calling, messaging, GPS tracking, etc.
> 30-day money back guarantee
We have an easy-to-follow step by step guide to help you get set up in no time. Check out our JrTrack quickstart guide to learn about setting up the most popular features!
If you would like to make any changes to plans or billing, you can visit our Parent Portal. If you would like to cancel your plan, please visit our returns and cancellations page.
> Email: support@cosmotogether.com
> Phone: 877-215-4741 6am-6pm EST Monday-Friday