If you experience any issues with your watch, there are a few simple steps that help most customers! Give the below steps a try first.
1) Restart Your Watch: Hold the power button on the side of the watch for 5 seconds and tap “Restart”. This is the most common issue fix!
2) Turn Wi-Fi On: On the watch, swipe right to Settings (gear icon) and select Wi-Fi from the menu to toggle “On”. This often helps improve GPS location accuracy!