Feature guide

Communication

Phone

Phone

What it does

The JrTrack 4 smartwatch functions as a standalone phone with its own dedicated phone number. It comes with a pre-installed SIM card, so your child can make and receive calls right out of the box. Calls can only be made to and received from contacts you've approved via the Parent App, which prevents wrong-number calls or calls from strangers. If your child has a friend with a JrTrack 4, they can call each other's watches if they are on the approved contact list. 

The important bits:

With the JrTrack 4, the phone feature strikes a healthy balance between communication and safety through the following:

  • Independence: Having their own number gives a sense of independence.
  • Safety: You have complete control over who can contact your child.
  • Convenience: They won't have to carry anything except their watches.
  • Simplicity: The interface is straightforward and designed for kids.
  • Quick Communication: allows for easy communication with your child.

Fun fact:

The idea of a watch phone was first seen in comic strips in the 1940s, specifically in Dick Tracy, which inspired generations. With JrTrack 4, that science fiction dream turns into a practical reality for families. We're here to help kids enter the future that would have blown the minds of past innovators while making sure safety is a top priority.

Phone FAQs

Can JrTrack 4 make international calls? 

Yes! JrTrack 4 can make calls to and from Mexico and Canada, in addition to the US. This is included with your COSMO Mobile Membership and does not cost extra or incur any roaming fees.

Can JrTrack 4 call 911?

Yes - but it's disabled by default and you can toggle this option on or off. It's a dangerous world, so we've made it easy to enable 911 as an option for your child.  In your JrTrack watch settings, you can toggle 911 "ON" or "OFF" which will add/remove 911 as a contact option for your child within the phone app. When enabled, there is also a double-confirmation + 5 second countdown to prevent accidental calls. 

What network does JrTrack 4 use? 

JrTrack 4 comes pre-installed with our FlexSIM, which allows the watch to connect to multiple networks, and seamlessly switch between them to whichever offers the strongest signal. The primary networks that JrTrack uses via FlexSIM are AT&T and US Cellular. 

Who can call the watch? 

Only people that you have explicitly approved of can contact JrTrack. There are two types of permissions levels that you can designate someone as to allow them to communicate with your child's JrTrack.

Contact: Calling + Texting 

Guardian: Calling, messaging, & location permissions

Can JrTrack 4 dial anyone?

JrTrack 4 does not have a number keypad, so your child cannot simply dial anyone. Upon opening the phone app in the watch, only a list of the approved contacts will appear as options they can call.

Does JrTrack 4 need to pair to a phone nearby to make calls? 

Nope! JrTrack is a stand-alone phone with it's own SIM card and phone number, so it does not need to be near or paired to a phone to make calls. However, you will need to pair the watch with your phone in order to check location and manage other settings via the COSMO Mission Control app, but this is unrelated to calling. 

Is there a limit to the number of calls JrTrack can make? 

Nope! With your COSMO Mobile membership, JrTrack can make unlimited calls nationwide. There is no limit to duration of the calls either. 

Approved Contacts

Approved Contacts

What it does

The Approved Contacts feature automatically blocks calls and texts from anyone the parent has not authorized. It gives parents control over who can communicate with their child. Children can also call and text other contacts with JrTrack 4 watches, such as siblings or friends if they are on the approved list. If only we had this for our own phones, we'd never have to hear about our car's extended warranty again!

Permission types

There are two permission levels that someone can be added as:


Contact: This grants someone calling and messaging permissions.

Guardian: This grants them calling, messaging, and location tracking permissions with JrTrack.

Why it's important

Balancing connectivity and safety is crucial in our digital age, which is why the Approved Contacts feature is essential.

  • Protection: Shields children from unwanted or potentially dangerous communications.
  • Peace of Mind: Parents know exactly who can reach their child.
  • Controlled Communication: Kids stay in touch with approved family and friends.
  • Safety Education: Teaches children about responsible digital communication.
  • Flexibility: Parents can adjust the contact list as needed for special situations or as the child grows.

At COSMO, we are dedicated to helping families use technology safely. The Approved Contacts feature in JrTrack 4 promotes safe connections, providing a strong basis for mindful communication. We are here to support your family as you navigate the digital world. After all, raising kids in the 21st century is tricky enough without worrying about their digital safety. 

Approved Contacts FAQs

How many contacts can JrTrack hold?

JrTrack 4 can hold up to 100 contacts. 

What's the difference between a Contact and a Guardian on JrTrack? 

Both Contacts and Guardians can call and text the watch, but only Guardians can see location.

Do contacts need to download an app to communicate with JrTrack? 

No, contacts can text JrTrack like any other phone through their standard messaging app, as well as Guardians. However Guardians will need to download the app to view location. 

Can Guardians set school mode or alarms?

No, only the primary account holder can set school mode, SafeZones, and alarms. 

Does JrTrack 4 block spam calls? 

Yes! Unless you've approved a spam number (we won't judge) then no calls or texts from them will come through on the watch.

Texting

Texting

What it does

JrTrack 4's texting feature lets your child stay connected in a safe, parent-controlled environment. Your child can send texts, photos, videos, and voice messages, all while you keep an eye on their communication.

Key Features:

  • Texting with parent-approved contacts only
  • Send and receive various message types: texts, photos, videos, and audio files
  • Group messaging capabilities
  • Real SMS texts, no need for a separate messaging app

The watch uses actual SMS, so you can text your child from your regular phone app without downloading anything new or complicated. Plus, with group chat features, your child can join family discussions or chat with a circle of approved friends.


JrTrack 4 keeps your child from getting messages from strangers, so they only chat with people you trust and approve. All approved contacts can now text JrTrack4 directly and vice versa. Guardians can message JrTrack 4 without using the Mission Control app, but still need the app for GPS tracking.

Texting capabilities:

  • Text Messages: Send and receive text messages with approved contacts.
  • Photos & Videos: Share photos and videos (up to 10 seconds long) from JrTrack 4 and receive videos of any length from contacts and guardians.
  • Voice Messages: Send audio messages for quick communication.
  • Audio Transcription: Coming this November, we're adding audio message transcription so you can read your child's voice messages without needing to listen to them. 
  • Group Messaging: Create and join group chats with approved contacts. JrTrack can only be added to group chats, you cannot create a new group chat from the watch. 
  • Preset Messages: Quick, customizable messages sent with a single tap.
  • Emojis: For expressive (and fun!) communication.


Fun fact:

The idea of a watch phone was first seen in comic strips in the 1940s, specifically in Dick Tracy, which inspired generations. With JrTrack 4, that science fiction dream turns into a practical reality for families. We're here to help kids enter the future that would have blown the minds of past innovators while making sure safety is a top priority.

Texting FAQs

Do I need to text through a separate app? 

Nope! With our True Texting feature, you can send real SMS text to and from JrTrack right from your standard texting app. 

Can JrTrack text internationally?

Yes! JrTrack 4 can text from Canada as well as the US. Texting is not currently supported in Mexico, however calling is. No other countries are supported at the moment. 

Can I see my child's texts?

We currently do not offer the ability to monitor your child's texts, but it's highly requested and we're working on it!

What if I add JrTrack to a group chat where not everyone is an approved contact?

In this case, JrTrack will only see texts from the approved contacts. 

Can JrTrack send iMessages? 

No, JrTrack 4 cannot send blue-bubble iMessage texts. 

Can texts be deleted from JrTrack? 

You cannot delete individual texts from JrTrack, but clearing all data from the watch does delete text history.

How do preset messages work?

In the Mission Control parent app, you can add up to 20 preset messages like "On my way" or "Can I have a snack?". These messages will appear in a list on the watch while in the texting app, and can be sent in just a tap. Try setting up preset messages for the texts, phrases, and questions your child sends the most!

What network does JrTrack 4 use? 

JrTrack 4 comes pre-installed with our FlexSIM, which allows the watch to connect to multiple networks, and seamlessly switch between them to whichever offers the strongest signal. The primary networks that JrTrack uses via FlexSIM are AT&T and US Cellular. 

FlexSIM

FlexSIM

What it does

The JrTrack 4 Kids Smart Watch is equipped with COSMO's innovative FlexSIM technology. FlexSIM allows the JrTrack 4 to connect to multiple networks, stay connected in multiple places, reassuring parents the reassurance of a reliable communication method for their children.

Multi-Network Connectivity

FlexSIM is all about true flexibility in network connectivity. With FlexSIM, the watch can connect to multiple cellular networks like AT&T, Verizon, US Cellular, and other providers, which sets it apart from traditional single-carrier SIM cards. This multi-network compatibility allows the watch to switch between carrier towers automatically, always choosing the one with the strongest signal in any given location. Because of this, the JrTrack 4 helps kids avoid dead zones and stay connected.

International Coverage

With FlexSIM, you get coverage in Mexico and Canada without paying extra. Families who travel across North American borders will love this feature. It allows your family to stay connected, even when you're traveling internationally, on vacation or otherwise. When you choose the JrTrack 4, powered by FlexSIM, you'll enjoy unlimited talk, text, and data as part of the communication plan. Bid farewell to worries about data limits with this package that allows children to stay connected to their parents or guardians without any limitations.

FlexSIM FAQs

Which networks does FlexSIM work on?

While FlexSIM can connect to dozens of different cellular networks, it primarily operates on AT&T and US Cellular's towers, so be sure to check their coverage maps for the best info.

Can JrTrack 4 make international calls and texts on FlexSIM? 

Yes! JrTrack 4 can make calls to and from Mexico and Canada, in addition to the US. This is included with your COSMO Mobile Membership and does not cost extra or incur any roaming fees. However, Mexico is currently limited to calling, texting is unavailable in Mexico at the moment. 

Can I use my own SIM Card instead? 

No. JrTrack 4 is only compatible with the pre-installed FlexSIM. You cannot use a different SIM card or connect JrTrack 4 to an existing phone plan through another carrier. 

COSMO Membership Plans

COSMO Mobile

What it does

A COSMO Mobile Membership is required for operation of the JrTrack 4 smartwatch. Each membership plan provides unlimited talk, text, and data coverage across the United States, Canada, and Mexico. This comprehensive coverage makes sure that your child remains connected, whether they're at home or traveling within these countries.

Plan options:

  • Monthly Plan (3 Month Minimum): This plan costs $17.99 per month and requires a minimum commitment of three months.
  • 6 Month Prepaid Plan: Priced at $89.94 upfront, this plan equates to $14.99 per month and offers $18 in savings compared to the monthly plan.
  • 1 Year Prepaid Plan: At $155.88 upfront, this plan averages out to be $12.99 per month and provides $60 in savings compared to the monthly option.
  • 2 Year Prepaid Plan: This long-term option costs $239.76 upfront, averaging $9.99 per month and offering substantial savings.

Benefits of a COSMO Mobile membership:

COSMO Mobile Plans offer several advantages designed to simplify connectivity for families:

  • Predictable Costs: Drop surprise bills and data overages with our straightforward pricing structure.
  • Budget Options: Our range of plans caters to various financial needs, allowing families to choose the most suitable option.
  • Flexibility: As your needs evolve, you have the freedom to change plans accordingly.
  • Simplicity: One comprehensive plan covers three countries, streamlining international connectivity.

Streamlined connectivity for modern families:

At COSMO, we understand that parenting in the digital age comes with its own set of challenges. Our goal is to provide seamless connectivity for your child without adding complexity to your life. By offering straightforward, comprehensive mobile plans, we aim to end the stress of dealing with complicated monthly plans, allowing you to focus on what truly matters: your family's well-being and connectivity.


COSMO Mobile FAQs

What network does JrTrack 4 use? 

JrTrack 4 comes pre-installed with our FlexSIM, which allows the watch to connect to multiple networks, and seamlessly switch between them to whichever offers the strongest signal. The primary networks that JrTrack uses via FlexSIM are AT&T and US Cellular. 

Can JrTrack 4 make international calls? 

Yes! JrTrack 4 can make calls to and from Mexico and Canada, in addition to the US. This is included with your COSMO Mobile Membership and does not cost extra or incur any roaming fees.

Does JrTrack 4 need to pair to a phone nearby to make calls? 

Nope! JrTrack is a stand-alone phone with it's own SIM card and phone number, so it does not need to be near or paired to a phone to make calls. However, you will need to pair the watch with your phone in order to check location and manage other settings via the COSMO Connect app, but this is unrelated to calling. 

Can JrTrack 4 call 911?

Yes - but it's disabled by default and you can toggle this option on or off. It's a dangerous world, so we've made it easy to set up 911 as an option for your child.  In your JrTrack watch settings, you can toggle 911 "ON" or "OFF" which will add/remove 911 as a contact option for your child within the phone app. When enabled, there is also a double-confirmation + 5 second countdown to prevent accidental calls. 

Safety

SOS Mode

SOS Mode

What it does

When SOS is activated, it sends an alert to the primary admin on the Mission Control parent app and any Guardians, notifying them of the watch's SOS status. SOS Mode does not directly call 911 or emergency services. Instead, it notifies the admin of the Mission Control app about the SOS status, so that the child's parent or guardian can quickly respond.

Silent Activation & Countdown

The SOS Mode feature is made to be easy to use. To turn on the feature, just quickly press the power button three times. This will start a silent countdown of 15 seconds. The countdown is a safety feature that makes sure the mode doesn't get turned on accidentally, and it gives the child time to cancel it if it was turned on by mistake. The countdown is silent so that it doesn't draw attention during a real emergency.

Real-Time Location Tracking

Once SOS Mode is activated, it triggers a rigorous process of tracking the exact location. The watch updates its location every 30 seconds for 15 minutes, allowing parents or guardians to track the child's movements in real time during emergencies.

A Discreet Communication Channel

SOS Mode's strength lies in its ability to create a discreet communication channel. When the watch is in SOS Mode, it will automatically answer calls quietly so that it doesn't attract attention. This lets parents or guardians listen to what's happening nearby without anyone knowing. To keep it secret, the parent or guardian’s voice is muted on the call, but the child can still adjust the volume if they want to hear their parent or guardian.

SOS Mode FAQs

Does SOS Call 911? 

No, SOS mode does not call 911 or emergency services. It it is only intended as a simple and discreet way for your child to alert you. 

How long does SOS mode last?

SOS mode triggers live tracking for 15 minutes, with location updating every 30 seconds. 

How do I activate SOS Mode? 

Simply triple-tap the power button, and wait 15 seconds for the countdown timer. 

911 Calling

911 Calling

What it does

With the JrTrack 4 Kids Smart Watch, your child can call 911 for help. In today's day and age, we find it unacceptable that the most vulnerable members of society (kids) are often the least able to get in touch with emergency services.

Toggle on or off

Parents know best, and the 911 feature is turned off by default.  You can activate this feature when you feel your child is ready for the responsibility. This strategy takes into consideration the child's maturity level and understanding of the feature's importance

Quick access

When enabled, the watch's phone application displays 911 as an option among other contacts, allowing for quick access during critical situations. 

Prevents accidental calls

However, it also includes measures to prevent accidental dialing. When the emergency button is pressed, the watch will ask for confirmation before calling the police to ensure that the call is intentional. After confirmation, the watch starts a countdown before making the call, providing an opportunity to cancel if it was activated accidentally. These measures aim to balance ease of use during emergencies with reducing false alarms.

A step towards independence

The 911 calling feature is a big step in keeping kids safe while giving them more freedom. With JrTrack 4, parents can slowly expand their child's safety network. It's a great way to teach kids about emergency preparedness and responsible tech use and adds an extra layer of security in today's world.

911 FAQs

How can I turn 911 on and off?

JrTrack 4 has 911 disabled by default. To enable it, go the settings app on the watch. Then, go to Device > Call Options > Emergency Calling. Then select "Enabled". 

How long is the countdown before the call? 

There is a 10-second countdown after the double-confirmation before a call to emergency services is placed. 

How does JrTrack 4 prevent accidental 911 calls?

A double-confirmation first ensures that the button was not pressed accidentally, and then a countdown timer begins, where you have the opportunity to stop the call before it is placed. You can also keep 911 off completely until you feel your child is ready for the responsibility. 

Location

GPS Tracking

GPS Tracking

What it does

Safety and exploration go hand in hand with the JrTrack 4 Kids smart watch, thanks to its GPS Tracking and location history capabilities. With these tools, you can easily find your child's current position and review their previous locations, striking a perfect balance between freedom and safety.

Location monitoring

Live GPS Tracking is a key feature accessible through the parent app. When turned on, it gives GPS updates every minute for 15 minutes. Enabling Wi-Fi on the watch is suggested for the best accuracy.

Location History

You can see a detailed record of your child's previous locations by accessing the Location History feature in the device data & settings menu. You can access time-stamped location data for any time of day, with no limit on how far back you can review. This feature proves invaluable for understanding your child's routines or ensuring accountability.

Benefits of advanced location services:

  • Support Independence: These tools allow your child to explore safely, such as walking to a friend's house, fostering a sense of independence.
  • Real-Time Updates: Get current location information whenever needed, providing peace of mind.
  • Historical Data: Review past locations to understand your child's routines or for accountability purposes.
  • Flexibility: Check your child's location at any time, day or night, to suit your family's schedule.
  • Enhanced Safety: Quickly locate your child in case of an emergency, ensuring prompt response times.

GPS Tracking FAQs

How often does location update?

While you can refresh for live location anytime, JrTrack 4 updates location by default every 30 minutes. You can also change the frequency of automatic updates to 15, 30, 45, or 60 minutes. 

Does JrTrack 4 have live tracking? 

You can enable live tracking for 15 minutes, with location updating every minute.. 

Can I control who has access to JrTrack's location?

Yes! Simply invite anyone you'd like to have access to location to be a "Guardian", rather than a "Contact". Guardians will receive an invite to download the Mission Control app, where they can see JrTrack's location, call, and text. "Contacts" can only call and text JrTrack. 

SafeZone Alerts

SafeZones

What it does

SafeZones, also known as geofencing, allows parents to create virtual boundaries on a map. The parent app lets you know when your child's JrTrack 4 watch enters or exits these predetermined areas, providing an additional layer of security and awareness.

Customizable Safe Zones

The SafeZone feature offers several key customization options to suit your family's needs. You can enable or disable SafeZones to be active for multiple devices, and create SafeZones for different locations. This flexibility allows you to tailor the feature to your child's routine and your family's lifestyle.

Use cases

SafeZones can be customized to check various locations your child frequents. For example, you can create a SafeZone for your child's school, which will notify you when they arrive and depart. You can also create boundaries for your child's playtime around the neighborhood, make sure they stay within specific areas at parks or playgrounds, or confirm they're safe when going to and leaving bus stops. These are only a few examples of how SafeZones can support your child's independence while keeping you informed about their daily activities.

Benefits of Using SafeZones

The SafeZones feature offers various advantages for families. It allows you to create custom boundaries tailored to your specific needs and receive safety updates when your child enters or leaves designated areas. You can apply SafeZones to one or more JrTrack 4 devices and activate them only during specific hours. This feature provides peace of mind, allowing you to stay stress-free, knowing you'll be alerted to any unexpected location changes.

Benefits of Using SafeZones

SafeZones offer an ideal balance between granting your child independence and keeping your peace of mind. Whether your child is at school, a friend's house, or the park, you can be sure they are where they're supposed to be without constant direct supervision. It's a nonintrusive way to keep your child safe while allowing them the freedom to explore and grow.

SafeZone FAQs

Who can set SafeZones?

Only the primary account holder can set SafeZones, not Guardians or Contacts.

When do I receive SafeZone alerts? 

You will receive an alert depending on how often your location settings are set to update. By default, this is every 30 minutes, but can be change to 15, 45, or 60 as well. At the next location update, you will receive a notification if your child has entered or left a SafeZone. 

Can I make a custom shape for a SafeZone? 

Currently, only a circular SafeZone is supported, with a minimum distance of 600 feet. 

Activity

Step goals & pedometer

Step Counter

What it does

The JrTrack 4 Kids Smart Watch has a step counter and goal-setting feature to encourage kids to be active and develop healthy habits. The built-in pedometer tracks the number of steps a child takes throughout the day, giving a clear measure of their movement and activity levels.

Customizable step goals

Parents can customize step goals for their kids using the Mission Control parent app. You can easily set realistic goals to be set that can be adjusted as your child becomes more active. Setting and working towards these goals helps children stay active and have fun!

Comprehensive activity tracking

With the watch's Activity Center, you can see exactly how your little one moves. It displays estimated calorie burn and step count data for the day, week, and month. This comprehensive view enables parents and children to celebrate achievements and check progress over time.

Balancing technology and physical activity

Many parents are concerned about screen time, and JrTrack 4's step counter feature is a positive use of technology. It motivates children to take a break from inactivity and engage in more physical movement. This combination of technology features and health-promoting tools makes JrTrack 4 an asset in children's overall well-being.

Step Counter FAQs

Can I set step goals?

Yes! You can set a goal in the app that will then display on your child's JrTrack 4. They will see a progress bar move throughout the day as they move closer to reaching the goal.

Does JrTrack 4 track heart rate?

JrTrack 4 does not have a heart rate monitor.

Can JrTrack 4 track calories burned?

JrTrack 4 can estimate calorie burn based on the number of steps logged, but this estimate is only an approximation, and may differ from true calorie burn. 

Water Resistance

Water Resistance

What it does

The JrTrack 4 Kids Smart Watch is designed to all that kids throw at it! With an IP68 water-resistance rating, JrTrack 4 is rated for 1 meter (5 feet) of submersion for up to 30 minutes.  Your child can wear it during various activities without worry. This feature makes the watch perfect for active kids who might get wet during their adventures, as it can handle splashes, rain, and water immersion.

Recommended Usage and Limitations

Although the JrTrack 4 is water-resistant, we advise against wearing it while swimming. However, there's no need to worry about damaging the JrTrack 4 smartwatch during activities such as playing outside in the rain, washing hands, or having water balloon fights. The added protection helps the watch last longer and encourages kids to keep it on during their daily activities, maximizing its use as a communication and safety device.

Water Resistance FAQs

Can my child swim with the JrTrack 4 on?

While JrTrack 4 is rated IP68 and should be protected up to one meter (5 feet) of submersion for 30 minutes, we still advise not wearing JrTrack 4 in the pool. 

School Mode

School Mode

What it does

With School Mode, you as the parent or guardian are in the driver seat when it comes to the functions your child can access on their watch. Set designated time windows for when your child's watch functions are limited so they are focused on what matters most. Remember the dark ages, when watches only told time? Well School Mode helps take your child's watch retro - with the added customization and safety protections your kids need!

Only the essentials

With School Mode on, all functions on your child’s JrTrack 4 watch are locked except for:

  • Telling time (revolutionary, right?)
  • Activating SOS Mode & calling 911 for emergencies 
  • Contacting guardians (for emergencies…or for when they inevitably forget their lunch)

Also, School doesn't just have to be for School! It's also great for homework time, extra-curricular activities (so they focus on their lines, not their notifications), family dinner, bedtime, etc. 

Set your exact schedule

As the primary admin on the Mission Control parent app, you are in total control of School Mode. And the best part is, it's super easy to use! Just open your parent app and adjust the times and dates. You decide: 

  • Which days it's active
  • What times it starts and ends
  • Which devices the School Mode applies to (if you have more than one watch)

Why it matters

School Mode is our answer to that feeling that it’s “all or nothing” when it comes to kids and tech. What if your child needs connection…but in a simple way…and not with everyone…and only at specific times? Well, COSMO has you covered! It’s critical that kids develop an ability early on to focus on the things that matter most - but without sacrificing safety or connection. 


School Mode FAQs

What can the watch do while in School mode?

While in School Mode, JrTrack can only tell time, activate SOS mode, call/text Guardians or call 911.  If there is someone you don't want your child to contact while in School Mode, simply set that person as a "Contact" permission level instead of a "Guardian". 

Can the watch still receive calls & texts during school mode? 

JrTrack 4 will only show calls or texts from Guardians, not contacts. They will also be delivery silently, and only alert the watch by vibration.

Is there a heads up before school mode starts? 

Yes! JrTrack will give your child a 5-minute heads up before a scheduled school mode starts. 

Can I use School Mode for more than just school? 

Absolutely! Think of School Mode as more of a distraction-free mode. For example, you could have a schedule set where School Mode is enabled for morning class, afternoon class, dinner, and bed. This way your child can use the watch during lunch and on the way to/from School!

Can Guardians or Contacts set School Mode? 

No, only the primary admin on the Mission Control parent app can set School Mode. Guardians and Contacts cannot create or edit School Mode schedules. 

Can I customize which functions my child can use during School Mode? 

Not yet. This is a highly requested feature though, and we hope to roll this out in the future. 

Camera

Camera

What it does

The JrTrack 4 Kids Smart Watch features a built-in camera, adding an element of fun and creativity. With its 2-megapixel camera, kids can take photos and record videos directly from their wrist. With JrTrack 4, your child can capture and share the moments that matter most. 

Easy for kids to use

The camera function is designed to be incredibly user-friendly, especially for children. The camera is conveniently found on the first page of apps, so kids can quickly take pictures of whatever catches their eye. A standout feature of the user-friendly interface is the prominent shutter button, which allows simple photo & video capture. 

Safe Sharing

With JrTrack's Approved Contacts feature, you can rest easy knowing your child is not able to send or receive texts, photos, or videos with anyone that you haven't approved of. 

Photo album access

The smartwatch also has a built-in photo album. Kids can check out their memories on the watch, flipping through pictures and videos whenever they want. This encourages children to revisit and share their experiences, relive fun times, spark conversations about their adventures, and share their unique perspectives with family and friends. 

Spark their creativity!

By incorporating a camera into the smartwatch, JrTrack 4 provides a way for creative expression while maintaining the device's primary functions of communication and safety. This balance allows children to explore their artistic side and document their world, all within the controlled environment of a parent-approved device. 

Camera FAQs

What resolution is the camera?

JrTrack 4 is equipped with a 2 megapixel camera, which is great for sharing photos and videos easily without taking up too much storage. 

Does JrTrack 4 have any camera filters?

No, there are no camera filters available for JrTrack 4. 

Can JrTrack 4 take photos and videos?

Yes! The camera on JrTrack 4 is capable of both photo and video. 

Can JrTrack 4 make video calls?

No. JrTrack 4 is not capable of video calling, however you can send and receive videos to and from JrTrack 4. 

Alarms/Reminders

Alarms & Reminders

What it does

The JrTrack 4 helps children manage their time effectively. Parents can set alarms or reminders on the watch at specific times, while children have the ability to set their own timers or use the stopwatch function. This feature is a valuable tool for managing daily routines and keeping track of special events, promoting time management skills from an early age.

Multiple options for reminders

Various types of alerts are available on the JrTrack 4 to meet different needs. To stay organized, you can schedule alarms for everyday routines and set reminders for specific tasks. The watch also has a timer for countdowns and a stopwatch for timing activities. These tools help manage different timing needs, from recurring events to spontaneous timing requirements.

Practical applications

The alarm feature is great for remembering regular events such as weekly sports practices or music lessons. Getting timely reminders greatly decreases the chances of forgetting important tasks such as taking medication or finishing homework. Parents can use alarms to create a structured schedule for their kids' day, including wake-up time, after-school activities, and bedtime.


When families incorporate the JrTrack 4's alarm feature into their daily lives, they can experience significant improvements in their routine. It makes sure that crucial events or obligations are not overlooked, including homework and preparations for after-school activities. Parents can feel at ease that their child won't miss any crucial tasks.

Build time management skills

The JrTrack 4 alarm is an invaluable tool for instilling essential life skills in children. This feature teaches kids the significance of punctuality, task completion, and time management. Mastering these skills at a young age can result in enhanced organizational habits and heightened productivity as children progress into adulthood. Additionally, it encourages kids to be more independent and responsible as they learn to handle their own schedules, preparing them for future success.


Alarms & Reminders FAQs

What's the difference between alarms & reminders?

The feature in question is called "Alarms" in the parent app - however it effectively functions as both alarms and reminders, as you can give a title to each one and it will give a notification on the watch. So you could set one for "Wake Up" to function more like an alarm, or one to say "Feed the dog" to be more like a reminder. 

Can my child set their own reminders & alarms? 

JrTrack 4 can set a stopwatch and timer, but cannot yet set it's own alarms and reminders. However, this will be changed in an update coming soon!

Can JrTrack change or disable alarms or reminders?

No, alarms & reminders will always show up on the watch as long as it is charged and has service. The watch can however turn up or down the volume settings to determine what happens when an alarm goes off. 

What happens to different alarms & reminders during school mode? 

When School Mode is enabled, alarms & reminders will visually show up on the watch along with a quick vibration. However, the watch will not make any noise.

Parent Portal

Parent Portal

Parent Portal

What it does

The all-new Parent Portal is your hub for making the most of your COSMO Membership. With the Parent Portal, you have more visibility and control than ever to manage your account and securely customize your child’s watch. The Parent Portal is also where you'll find the App Station - where you can discover a growing library of kid-safe apps like music and educational games!

Manage your Membership

You can see all of your current and past plans, contract length, billing dates, history and payment info. 

See past orders

You can view all of your past orders from COSMO's website, including all accessories and watch purchases. 

Orders from Amazon and Walmart are not shown in the parent portal. 

Parent Portal FAQs

Can I update my payment info? 

Yes, you can use the parent portal to update your payment info on your plan. 

Is the parent portal accessible through the Mission Control app? 

The parent portal is not currently part of the Mission Control app, and must be accessed through our website via your phone or desktop computer.

Can I cancel my plan? 

Yes, you can cancel your plan through the parent portal. Be sure to check our Returns & Cancellations page first for how to return your device & get a refund. 

App Station

App Station

What it does

With JrTrack 4, we're introducing the all-new App Station! We know that child's needs evolve as they grow, and we're giving you the power to keep their watch simple, or add apps! Through the parent portal, you choose from a growing library of kid-safe apps, including music and non-addictive games. 

Parental controls & app time limits

A key aspect of the App Station is the level of control it provides to parents. Adults are the only ones authorized to download apps to the watch, making sure that all content is parent approved. In addition, parents can set specific daily limits for each app. This function promotes a healthy balance with technology and discourages too much screen time, helping kids develop good digital habits early on.

Built for kids

All of the apps available in the app station are vetted by our team. No apps will allow access to the open internet, all ads are blocked, and no in-app purchases are possible. 

App Station FAQs

Can my child download apps?

No. Since the app station is parent-managed and only accessible from a computer or your phone, your child cannot access it through the watch.

What apps are available?

Our app library is always changing, so please login to the App Station to see what's currently available. As of now, the following 9 apps are available:

Music (Spotify, Spotify Kids, iHeartRadio)

Puzzle games (2048, Flappy Bot, Swip3)

Health & Wellness (Calm, GoNoodle)

Productivity (Simple Checklist)

Are all apps free? 

You can download all apps from the App Station for free. However, some apps require a subscription, like Spotify Kids. Apps that require a subscription is not included in your COSMO Mobile Membership and must be purchased separately. 

Can I set time limits for apps?

Yes! In the parent portal, you can set a daily time limit for each app to make sure your child keeps things balanced. 

Are there in app purchases or ads? 

We ensure that no apps have open internet, ads, in-app purchases or spam.

Settings

Customization

Customization

Make it yours

We made it easy to customize your JrTrack 4 and make it as unique as you are! From bands to backgrounds, you can mix and match your watch and keep it looking fresh!

Pick your band

You can choose from any of our 17 amazing colors of easily swappable watch bands. Our bands come in two styles:
Comfort-Fit: Made from a soft and comfortable, yet durable fabric with velcro attach points for a precise fit.

Active-Fit: Made from durable silicone, with a stylish stainless steel buckle, the Active-Fit band is ready for all you can throw at it.

Pick your background

You're the star! You can set your own photos taken on JrTrack as the background , or you can select from the backgrounds pre-loaded onto the watch. From seasonal backgrounds to fun themes like space, landscapes or animals, there's always more inspiration to be found. 

Pick your ringtone

Choose from a fun library of different ringtones and text tones and find the one that fits your jam!

Customization FAQ's

How do I swap out watch bands? 

Here's a video on how to change the bands. You can use a paperclip or pencil to push the pins in on the Active-Fit bands, or use the built-in handle lever on the Comfort-Fit bands.

Can I set other photos from messages as a watch background? 

Only photos taken on JrTrack 4 can be set as a background, in addition to our standard background library.

Which bands are compatible with JrTrack 4?

All of our watch bands are compatible with all models of JrTrack. If you've got some bands from a previous model, they'll work with JrTrack 4! 

Wi-Fi

Wi-Fi

What it does

By connecting to Wi-Fi, JrTrack is able to operate at higher speeds than with a cellular connection. It also allows for enhanced location accuracy, and is required in order to download apps on the watch from the App Station. 

Wi-Fi FAQs

Do I connect to Wi-Fi from the watch or the parent app?

Wi-Fi settings are found on the watch's settings app. You can select any available network and use the on-watch keyboard to enter the password and connect. 

Do I need to be on Wi-Fi to download apps? 

Yes. In order to download any of the apps from our App Station in the Parent Portal, JrTrack 4 needs to be connected to Wi-Fi. 

Bluetooth

Bluetooth

What it does

Coming this December! Connect to your favorite accessories with Bluetooth. Pair JrTrack 4 with bluetooth speakers, headphones or other audio accessories to make listening to music or taking phone calls better. 

JrTrack 4 Kids Smart Watch

Black

$129.99