Meet the New Cosmo App

Log onto the parent portal

Sign in with your existing Cosmo account.

Check your eligibility under devices

Follow instructions if an update is available

The new Cosmo app has been redesigned to make managing your family's devices faster, simpler, and more intuitive. New features include:

A refreshed, modern design that's easier to navigate.

A more organized home screen so the features you use most are easier to find.

Routes, giving you a clearer view of your child's day at a glance.

Guardian management, allowing other guardians to manage the app and watch.

Improved performance with a faster, more reliable experience throughout the app.

This is just the beginning, new features and improvements will continue to roll out as we build the future of the Cosmo experience.

Yes! The Cosmo app is included with every Cosmo Membership at no extra charge.

If you’re an existing Cosmo customer updating from Mission Control, you’ll need to download the new Cosmo app separately — it is not an update to the existing app. Search “Cosmo: Family Connection” in the App Store or Google Play. Once downloaded, log in and follow the setup flow to connect your device if an update is available in the parent portal.

Yes. The Primary account can invite Guardians , giving them their own login and access to location, messages, and settings. You'll both stay in the loop, on your own phones, with your own login.

We recommend inviting your partner as a Guardian instead — that way you each get your own account, your own notifications, and your own peace of mind.

Data from the old Mission Control app does not transfer to the new Cosmo app. This includes photos, messages, call history, contacts, Safe Zones, and settings. We recommend saving anything important before you begin.

Yes! The Cosmo app is available on both the App Store and Google Play.

You can use WiFi-based features (location when connected to WiFi, messaging over WiFi) without a Membership. Full GPS and cellular features require an active Cosmo Membership.

Open the app, tap your child's profile, and tap 'Messages' to see the full conversation history. You can see every message sent and received.

No. Your child cannot see when you check their location. Location updates happen in the background and are only visible to the primary parent and guardians in the Cosmo app.

Tap 'Forgot Password' on the login screen and follow the reset steps. A link will be sent to your registered email.