Welcome to COSMO! We're so excited for you to check out our groundbreaking JrTrack 4 kids smart watch! It's the real (and safe) phone built for kids to help bring families closer together.
Just follow the steps below to get set up in a flash, and check out the guide to the awesome features that come new with JrTrack 4.
SETUP
JrTrack 4 comes with the following items in the box:
JrTrack 4 comes with a pre-installed SIM card. The On/Off button and back buttons are on the right side, and the charging port is on the back.
Tap "Scan Now" to open the QR camera and scan the QR code on the back of your watch. If you're on desktop, simply type in the 15 digit code.
You can't use the normal camera app on your phone for this QR scan, you must use the scanner that opens after you tap "Scan Now".
Enter your email address and select "other" for where you purchased your device.
Please select the 6 month prepaid plan and use the code we provided you. This will cover the cost of the first six months and the activation fee!
Check to make sure you're happy with your chosen plan and add-ons. Scroll down to continue to checkout after you've agreed to the terms and conditions.
Tap the "Activate Plan Now" button to activate your new Membership plan. Please allow a minute for the activation to complete.
Please allow a minute for the activation to complete. Once ready, you'll be given your watch's phone number!
You will also receive email confirmation of your purchase and the watch's phone number.
The Mission Control app is how you interact with and control JrTrack. Use this app to approve contacts, check the GPS, set SafeZones, and more. Tap or scan below to download on iOS or Android.
In the app, tap create an account.
Add a profile photo for yourself. This will appear on your child's watch when you call!
Enter your phone number here, not the watch's number.
Check your inbox for a confirmation email. Open it and tap the "Confirm Email" button.
Tap the "Add a device" button.
Add their name, birthday, and your favorite photo of your child! Tap "Next" to open the pairing scanner.
Press and hold the On/Off button on for two seconds to turn the watch on.
If the watch doesn't turn on, it likely needs to be charged. Charge the watch for a few hours and then try again. It may need to update after turning on.
Once your watch has connected to the internet and completed any updates, tap the "Continue to pair" button.
Scan the QR code onscreen with the pairing scanner you opened after creating your child's profile.
Enter the 8-digit code displayed on the watch into the parent app, then tap "Next"
Troubleshooting
If the 8 digit code does not appear, hold down the On/Off button for 3 seconds and tap restart. Then try pairing again.
You're all set! It may take up to 24 hours for data to be fully activated.
Place a test call to ensure everything is working properly. If not, please reach out to our support team at 877-215-4741 9am to 6pm Eastern, M-F or anytime at support@cosmotogether.com
If you'd like to, you can set up Wifi now. You can always do this later.
Quickly learn how to operate the watch, activate SOS mode, and see your apps.
Snap your own photo or choose from dozens of our fun background options to make JrTrack yours.
Now you're done! Continue below to learn how to use the parent app & watch.
Groundbreaking customization: With an expanding library of kid-safe apps, JrTrack 4 is the only kids wearable designed to grow with your child. Parents can safely add apps ranging from music to educational games, ensuring the experience evolves uniquely to meet the needs of their child.
Powerful parental controls: All-new enhanced parental controls on JrTrack 4 empower parents to set app-specific time limits, customize focus times for school or activities, and block distractions.
Kid-friendly music: JrTrack 4 brings music options right to kids’ wrists! With apps like Spotify Kids and iHeartRadio parents can enable a whole new world of listening adventures.
Enhanced audio messaging: JrTrack 4 is made for safely share moments that matter most, with real text, voice, video, and picture messages. JrTrack 4 will also be equipped with new audio message transcription capabilities for an even more seamless experience.
NEW FEATURES
You can access the portal via the button below or at parent.cosmotogether.com and entering the email you used to purchase your plan.
Enter the six-digit verification code sent to your inbox.
Once you've logged in, click "Plans" from the home screen. Here you can see:
Back on the home screen, click on the name of your device under the "App Station" section. Here you can see all available apps, as well as apps that are already installed.
Ensure your watch is connected to Wi-Fi, and then you can tap "Download" on any app to put it on your child's device.
Apps can be uninstalled from your portal anytime, and will remain on the watch even if it is unpaired from your parent app.
You can decide how much time each day you want to allow for each app. Once time is up, the app will be locked until the next calendar day.
