Quick Start Guide: Set Up Your JrTrack 5
A step-by-step guide to getting your JrTrack 5 kids smart watch up and running with these six popular features.
For a complete walkthrough of JrTrack setup & features, see our user guide.
ONE
Explore the Parent Portal
The parent portal and app station is where you can manage your plan, download apps, set time limits per app, and more.
View & Manage Plans
Click here or on the button below to login to the parent portal! Login using the same email you used to purchase your plan. Once you're logged in, you can see your plans, renewal dates, billing info & more.
Install new apps from the App Station (beta)
If you want to add some more functionality to JrTrack 5, you can download some apps from our growing, pre-vetted and kid friendly app station! Educational games, music, and activities are all great options.
If you want to add some more functionality to JrTrack 5, you can download some apps from our growing, pre-vetted and kid friendly app station! Educational games, music, and activities are all great options.
Set time limits
You can set a daily time limits on apps from the same screen where you've installed it to make sure your child uses apps in a balanced and healthy way.
TWO
Add approved contacts
JrTrack is engineered to keep your child safely connected. Get started by setting up your trusted contact list with approved "contacts" and guardians" - all unknown numbers are automatically blocked.
- In the parent app, tap the main menu (three lines) in upper left, and tap "All contacts"
- Tap the blue "plus" button on the bottom right.
- Add the info of the person you'd like to add, and select one of two account types with different permissions levels
Contact: Calling + Texting*
Guardian: Calling, messaging & GPS location tracking via the Mission Control parent app.
- Adding a Guardian will send them an email invite to download the app & create an account.
- The Guardian must create an app account with the email you invited them with.
- Once they have accepted the invite, the new guardian will appear on the watch in the phone & messages apps for calling and texting.
- Contacts do not need to download the Mission Control app.
THREE
Set your GPS settings
Choose how often you’d like location to refresh in the background.
This setting controls how often location is refreshed while you are not using the app. By default, your JrTrack will update location every 30 minutes, but you can adjust this to give more frequent checks, or prioritize battery on the watch. Background refresh settings impact how quickly you'll receive a notification when your child enters or leaves a SafeZone you've set up.
To update this setting:
Tap on a device on the map → tap the grey gears in top right corner → tap Location settings → select your desired update frequency → tap Save.
Keep in mind that this setting is only for when you are not using the app. You can still see their location anytime by tapping on their device on the map, or by tapping the "Start tracking" button on the bottom right corner of the map screen, which enables Active Tracking. Active Tracking will update their location every 5-10 seconds for 15 minutes.
FOUR
Setup a SafeZone
SafeZones keep you in the know! Set customized geofence areas to receive periodic location check-in notifications when your child enters or leaves.
- In the parent app, tap the main menu (three lines) in upper left, and tap "SafeZones"
- Tap the blue "plus" button on the bottom right.
- Long press the area that you want set the zone, or type an address in the address bar.
- Set the radius and the device(s) you want to apply to the SafeZone. Then tap Save.
- The primary Mission Control app account holder will receive entry/exit notifications based on location update settings.
Note: SafeZone notifications depend on your background location refresh frequency settings. (See above)
Tip: You can set multiple SafeZones! Set them around home, school, or a friends house.
FIVE
Select safety settings
Safety comes first. Your JrTrack watch is equipped with several important safety features to help keep your child safe, including 911 emergency calling and SOS Mode.
9-1-1 Emergency Calling Settings
- On the watch, swipe to the settings app. Tap Device > Call options > Emergency calling.
- If you choose show, it will appear as an option in the phone app, below other contacts.
- 911 has a double-confirmation as well as a 5 second countdown to prevent accidental calls.
SOS Mode Settings
- SOS Mode allows your child to quickly and discreetly notify you in case they need to.
- To activate SOS, simply hold the power button on the side of the watch for 5 seconds.
- SOS Mode will automatically trigger an alert to the primary account holder's phone and begin live tracking for 15 minutes which you can check in the Mission Control app.
- While SOS Mode is enabled, all calls will automatically be picked up by the watch to allow you to hear what is happening, but your voice will be muted unless they turn up the volume on the watch. This is done to maintain secrecy in the event it is needed.
SIX
Schedule Focus mode
Focus Mode on, distractions gone! Set unique distraction-free windows to help keep your child focused and limit watch functions to SOS Mode, telling time, and messaging Guardians.
- In the parent app, tap the main menu (three lines) in upper right, and tap "Activity Center" > "Focus Mode"
- Tap the blue "plus" button on the bottom right.
- Here you can select a start time and an end time and name each designated focus mode time window.
- You can also enable the new "Lockdown mode", which also disables messages to Guardians.
Tip: Set multiple time blocks! Set distraction-free hours for school, homework, or family time.
SEVEN
Customize pre-set messages
JrTrack gives you more ways to message! Use the custom typing keyboard on the watch, as well as setting custom preset messages to your child can send with just a tap!
- In the parent app, select your device from the map screen. Then tap the grey gear icon in the top right corner. Next, tap "Preset Messages"
- Here you can edit any of the existing preset messages, or tap the blue plus to add your own. JrTrack can hold up to 20 preset messages.
- Tap "Save" to automatically populate your JrTrack's preset message list in the messaging app.